RETURNS + SHIPPING (online)

We offer FREE shipping on all Canadian orders over $99.

If your order is below $99, shipping is calculated at checkout.

Orders are generally shipped within 2-3 days via Canada Post. We will send you a tracking # for your package once shipped.

LOCAL PICK UP

HELLO FELLOW VICTORIANS!

We offer FREE in-store pickup (during regular shop hours).

Orders are generally ready within 24hours, and must be picked up within 10days. Please select this option at checkout.

HELLO USA!

We offer FREE shipping on all US orders over $150.

If your order is under $150, shipping will be calculated during checkout according to weight/size.

PABOOM is not responsible for any additional duty, taxes, brokerage or other fees that may be charged at the border, you'll have to take care of that part.

Orders are generally shipped within 48hours via Canada Post/USPS. We will send you a tracking # for your package once shipped.

HELLO WORLD!

If you are shopping from outside Canada/USA, please contact us and we will quote you the best shipping option with tracking.

Once your order is fulfilled and shipped, we will email you a shipping notification along with your tracking number. 

Our prices are all listed in Canadian currency.

RETURNS

RETURNS AND EXCHANGES

If you're less than pleased with your purchase, please contact us at info@paboom.com within 10 days of receiving your order. We will guide you through the return process and issue an RA # if necessary. 
Returns will be issued in the form of store credit/exchange or a refund onto the original payment method.

Customer is responsible for any return shipping charges, as well as any taxes, brokerage charges or duty incurred. No returns are accepted without a Return Authorization #. 

PACKAGING

Please note that PABOOM strives to recycle as much as possible when packing and shipping. Accordingly, your order may arrive in a box that has been up-cycled from a previous shipment and contain packing materials such as bubble wrap, tissue, and popcorn have also been reused. We appreciate any effort that you too can make to reuse our shipping materials and/or recycle them, and/or turn them into a fantastic craft project (and if so, please send us pics!)