FAQ
Where do you ship?
Currently, we ship within Canada only. If you are interested in a shipping quote to the USA or beyond, please get in touch with our customer service team- info@paboom.com
Are all your products for sale online?
Not at all! We carry so much more in store and we receive new items weekly! Due to our ever-changing inventory and often quick turnover, we just can't list everything online. If you are interested in a specific item you spotted in our shop or on social media, please get in touch :)
Are gift cards available?
FOR SURE! We sell gift cards two ways:
FOR SURE! We sell gift cards two ways:
1) Physical gift cards for IN-STORE purchases only. You can purchase this gift card to use in our store @ 1837 Store Street, Victoria BC.
2) Digital gift cards for ONLINE purchases only. You will receive a digital gift card code by email to use on www.paboom.com for online orders.
If you wish to purchase a gift card as a gift for someone else:
1) Physical gift cards (to use IN STORE only) can be shipped free, either to you (the purchaser) or your gift recipient, but please note at checkout the correct address for us to ship to. Alternatively, we can hold it at store for pick up (add a note to cart @ checkout or select "In-Store Pickup") so your giftee can pickup in store right away. If you would like to leave a special note to the recipient, please add to cart notes at checkout and we will add to your gift card.
2) Digital gift cards will be delivered to you by email, so just forward the code to your giftee.
2) Digital gift cards for ONLINE purchases only. You will receive a digital gift card code by email to use on www.paboom.com for online orders.
If you wish to purchase a gift card as a gift for someone else:
1) Physical gift cards (to use IN STORE only) can be shipped free, either to you (the purchaser) or your gift recipient, but please note at checkout the correct address for us to ship to. Alternatively, we can hold it at store for pick up (add a note to cart @ checkout or select "In-Store Pickup") so your giftee can pickup in store right away. If you would like to leave a special note to the recipient, please add to cart notes at checkout and we will add to your gift card.
2) Digital gift cards will be delivered to you by email, so just forward the code to your giftee.
Where does the name PABOOM come from anyway??
Well, we wish we had some cool, crazy story to tell you (and it's likely if you asked us this question in person we might just come up with one on the spot for ya ;) ) but we just thought of it, liked the sound of it.. and thus, PABOOM was born!
Something says SOLD OUT and I just can't bear it!!
We know, its hard... you've fallen in love with something and it's painful when you can't have it. It happens, a lot of other people must have the same great taste you do and unfortunately we didn't have enough to go around :(
When we are able to, we will try to re-stock our most popular items. Keep checking our site/store, drop us a line for updates or sign up for our 'back in stock' notification on the product page.
When we are able to, we will try to re-stock our most popular items. Keep checking our site/store, drop us a line for updates or sign up for our 'back in stock' notification on the product page.
How do I get my cards/my best pal's jewelry/next-door neighbour's handmade ceramics/my favourite brand into your shop?!
We are always stoked to discover & view new product lines & brands. However, we receive many submissions and catalogs and have a long waiting list of lines we are planning to add- all when time/budget/season allows.
If you'd like to send us a vendor submission, it's best to please send an email introduction to info @ paboom.com. If we feel it's something that fits into our current collection and is something we just gotta have, we will definitely get in touch!
If you'd like to send us a vendor submission, it's best to please send an email introduction to info @ paboom.com. If we feel it's something that fits into our current collection and is something we just gotta have, we will definitely get in touch!
Does PABOOM donate to local charities, non-profits and community fundraisers?
We sure do! We like to focus our donations on locally based, community-minded organizations and events whenever possible. Please email us with your donation request; if we are able to contribute we will get back to you. Please keep in mind we receive a high volume of requests, and while we would love to be able to donate to every worthy cause, we simply cannot.
Working at PABOOM seems like a hoot! Are you hiring??
Oh, it definitely can be a hoot around here! Please check for current job openings here.